Lilly

Sales and Refunds Policy:

​At The Wig Warehouse, we take pride in providing high-quality custom wigs tailored to your unique style and needs. Please note that all sales are final. Once an order is placed, we do not accept returns or offer refunds. 

​We encourage our customers to carefully review their selections before completing their purchases. If you have any questions or need assistance in choosing the right product, please do not hesitate to reach out to our customer service team prior to placing your order. 

​In the event that you receive a defective or incorrect item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue in a timely manner.

Shipping Policy:

​Standard Shipping: - All orders are processed within 3-5 business days. - Standard shipping typically takes 5-7 business days for delivery, depending on your location. - A tracking number will be provided once your order has shipped, allowing you to monitor its progress.

​Express Shipping: - For faster delivery, we offer express shipping options. - Express orders are processed within 1-2 business days. - Delivery typically takes 1-3 business days, depending on your location. - A tracking number will be provided once your order has shipped.

​Shipping Rates: - Shipping costs are calculated at checkout based on your selected shipping method and delivery location. - Please ensure that the shipping address provided is accurate and complete, as we are not responsible for lost or returned packages due to incorrect address information.